Contact information

Thank you for visiting roaf. We are dedicated to providing high-quality, comfortable, and stylish footwear—including sneakers, casual shoes, boots, dress shoes, sandals, and footwear accessories—at accessible prices. If you have any questions regarding shoe sizing, fit advice, shoe care, order status, shipping, or returns, please do not hesitate to contact our customer support team.

Customer Service Contact Information

• Email: info@roaf.shop
  (Please contact us via email for order inquiries, return requests, shipping status, sizing guidance, and general support. We aim to respond to all emails within 24-48 business hours.)

• Phone: +1 (726)-400-6161
  (Our customer support team is available to assist you during business hours. Calls may be recorded for quality assurance and training purposes.)

• Customer Service Hours:
  Monday through Friday, 9:00 AM to 6:00 PM (CT)
  (We are closed on major U.S. national holidays. Messages left after hours or over weekends will be returned on the following business day.)

• Operating & Business Address:
  roaf
  1203 Prairie Grass, San Antonio, TX 78245, United States

Response Times
• Emails & Contact Forms: Within 24-48 business hours.
• Phone Support: Answered live during business hours; voicemails returned within one business day.

We look forward to helping you find the perfect pair of shoes for your daily style, work, and everyday comfort!